Our rental conditions
Article 1 - Minimum rental period
The rental period varies according to the season. In low, medium and high season, the minimum rental period is two nights. In very high season, the rental period is a full week, with departures and arrivals on Saturdays or Sundays for the AGATE and CRISTAL gîtes. Long weekends that include a public holiday are rented for 3 nights, while during extended holiday periods (bridges), the minimum stay is 3 or 4 nights. In certain situations, depending on last-minute availability, these durations may be adjusted. Please do not hesitate to contact us for further information.
Article 2 - Arrival and departure times
Arrival times: You are free to arrive from 5pm.
Check-out times: The gîtes must be vacated by 10am. If circumstances permit, arrangements must be made in advance with the owner.
Article 3 - Internet
All gîtes have free internet access. Let's be patient, the fibre is coming, it is planned for 2024.
Article 4 - Terms of payment
For bookings made more than 30 days before the start of the holiday, a deposit of 30% of the amount of the services booked must be paid at the time of booking. The balance must be paid no later than 30 days before the start of the holiday.
- For bookings made less than 30 days before the start of the holiday, full payment must be made at the time of booking. (30% deposit + balance of stay).
- In the event of non-payment of the balance by the customer no later than 30 days before the start date of the holiday, the Domaine reserves the right to cancel the reservation and to offer the accommodation for rental again, and the deposit paid will be retained by the Domaine.
Article 5 - Rental charges
An additional charge of €14 per person per stay is automatically applied to the rental price. This fee covers the provision of bed linen, bathroom linen, paper towels (including logistics and laundry), energy, as well as small supplies for our tenants on arrival (such as 1 bin bag, 1 roll of toilet paper, a few coffee capsules, tea bags, basic kitchen products, dishwasher tablets, etc.). It is essential to note that these supplies are designed to meet immediate needs on arrival and are not intended to cover arrival needs for the entire duration of the stay.
Article 6 - The cleaning package
To ensure your comfort during your stay, we automatically include a cleaning package for each accommodation, relieving you of any cleaning duties prior to your departure. Our cleaning team will take care of this task. The cost of the package varies according to the type of gîte you choose.
Article 7 - Bed linen and baby kit
Baby bed linen is included in the rental charges (14€/person). There is no extra charge for the baby kit (bed+bath+chair).
Article 8 - Pets
ANIMALS 2 MAXIMUM (dogs only)
Pets are authorised subject to conditions and the Domaine's agreement. A supplement of €13 per dog per night will be charged.
They will not be left alone in the gîtes. Sofas, armchairs and beds must be protected.
Pets are not allowed near the swimming pool or in the games room/reception area. They may be kept on a lead in the park. They must be kept on a lead at all times (a "Récréachiens" area has been created for them). 1st and 2nd category dogs are not allowed. Vaccination certificates must be up to date.
Article 9 - Prices and tourist taxes
The prices shown are valid for the 2023 season. They correspond to one night and are in euros, including VAT, but excluding tourist tax, which is €1.35/person/day for those aged 18 and over.
Article 10 - The swimming pool
The outdoor swimming pool, which is heated and open every day (except in the event of particularly bad weather), is generally accessible from the end of April to the end of September. Please note that these dates may vary slightly depending on weather conditions, with a margin of plus or minus 1 or 2 weeks. At Domaine du Cardou, all our guests have free access to the swimming pool during opening hours, with deckchairs, parasols and small play equipment available. Please note that access to the pool is exclusively reserved for guests staying in Domaine du Cardou gîtes. For safety reasons, children under the age of 13 must be accompanied and supervised by an adult in order to use the pool. Opening hours are from 9am to 9pm.